Last updated: 2026
This Privacy Policy describes how Jeff Dillon Fine Art (“I”, “we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal information when you visit www.JeffDillon.ca (the “Site”), make a purchase, or otherwise interact with us.
We are committed to protecting your privacy and handling personal information in a transparent and responsible manner.
INFORMATION WE COLLECT
When you interact with our Site, we collect personal information in the following ways.
Information you provide to us
When you make a purchase, contact us, subscribe to communications, or otherwise interact with us, we may collect information such as your name, billing address, shipping address, email address, phone number, and payment-related details necessary to complete your transaction.
Device and usage information
When you visit the Site, we automatically collect certain technical information about your device and how you interact with the Site. This may include your IP address, browser type, time zone, cookie information, pages viewed, search terms, and referring websites.
Customer support information
If you contact us for support or inquiries, we may collect information you choose to provide to help us respond.
For the purposes of this policy, “Personal Information” means any information that can reasonably be used to identify an individual.
HOW WE USE YOUR INFORMATION
We use your personal information to:
• Process orders, payments, shipping, and fulfillment
• Communicate with you about your orders or inquiries
• Provide customer support
• Screen transactions for fraud or security risks
• Improve and optimize the Site’s performance and usability
• Send marketing communications by email or SMS, where you have provided consent
• Comply with legal and regulatory obligations
We only use your information for purposes consistent with how it was collected, or as otherwise permitted by law.
PAYMENTS AND SECURITY
Payments made through our Site are processed securely through third-party payment providers that comply with industry security standards, including PCI-DSS.
We do not store full credit card numbers on our servers. Payment information is encrypted and handled directly by the payment processor. While no method of transmission over the Internet is 100% secure, we take reasonable precautions and follow industry best practices to protect your information.
SHARING PERSONAL INFORMATION
We share personal information only as necessary to operate our business and provide services to you. This may include sharing information with:
• E-commerce and hosting providers, such as Shopify
• Payment processors and shipping carriers
• Analytics providers to help us understand site usage
• Service providers who assist with business operations
We may also disclose personal information if required to do so by law, regulation, court order, or to protect our legal rights.
ANALYTICS AND BEHAVIOURAL ADVERTISING
We use analytics tools, such as Google Analytics, to understand how visitors use the Site and to improve our services. These tools collect information such as pages visited, time spent on the Site, and general geographic location.
We may also use your information to provide marketing or advertising communications that are relevant to you. You can opt out of certain targeted advertising services using tools provided by those platforms or by adjusting your browser or device settings.
SMS COMMUNICATIONS
If you provide your mobile phone number and opt in, we may send you SMS messages related to:
• Order confirmations and shipping updates
• Abandoned checkout reminders
• Review requests
• Promotional or marketing messages
Message frequency may vary. Consent to receive SMS messages is not a condition of purchase. Standard message and data rates may apply depending on your carrier.
You may opt out of SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
We are not responsible for delayed or undelivered messages due to carrier issues, technical failures, or incorrect contact information.
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to support Site functionality, remember preferences, analyze traffic, and improve user experience.
Cookies may be used to:
• Enable shopping cart and checkout functionality
• Remember preferences
• Analyze site traffic and usage patterns
• Support marketing and advertising efforts
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Site.
DO NOT TRACK
Some browsers offer a “Do Not Track” signal. At this time, there is no consistent industry standard for responding to these signals, and we do not alter our data practices based on them.
DATA RETENTION
We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements, unless a longer retention period is required or permitted by law.
MINORS
The Site is not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.
INTERNATIONAL DATA TRANSFERS
As a Canadian business selling internationally, your personal information may be processed or stored outside your country of residence, including in Canada and the United States. We take reasonable steps to ensure appropriate safeguards are in place.
YOUR RIGHTS
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Request correction or updates to your information
• Request deletion of your information, subject to legal obligations
• Withdraw consent for marketing communications
If you are a resident of the European Economic Area, you also have rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us using the details below.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Updates will be posted on this page with a revised “Last updated” date.
CONTACT INFORMATION
If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about how your information is handled, please contact:
Jeff Dillon Fine Art
Mobile: 519-574-6633
Email: info@jeffdillon.ca
Studio: 301-72 St Leger St, Kitchener, ON, N2H 6R4, Canada
Website: www.JeffDillon.ca